Frequently Asked Questions
How do I get access to TritonGPT?
Access the tool here: tritongpt.ucsd.edu
Faculty, students, and staff from Campus and Health Sciences currently have access through single sign-on (SSO).
Will UC San Diego Health staff have access to TritonGPT?
Access to TritonGPT is currently limited to faculty and staff within UC San Diego Campus and Health Sciences.
UC San Diego Health System leadership has approved tools that meet UC San Diego’s rigorous standards for data protection and privacy as they relate to health-centric requirements, such as HIPAA. More information is available on this Pulse site (login required).
Where is TritonGPT hosted?
TritonGPT is hosted on-premises at the San Diego Supercomputer Center, ensuring institutional control, security, and data protection.
Is the model trained on or affected by my queries?
No. The information you enter into TritonGPT does not train or alter the underlying model, and other users cannot access your prompts.
If you provide thumbs-up or thumbs-down feedback, ITS may use that feedback to improve future responses.
What is Onyx?
Onyx is a company founded by two UC San Diego alumni, Yuhong Sun and Chris Weaver.
Its technology integrates large language models with UC San Diego – specific context, enabling TritonGPT to generate relevant, campus-aware responses.
If my team’s information is not in Blink, will it appear in TritonGPT?
The UC San Diego Assistant within TritonGPT primarily draws from Blink content to provide accurate guidance on staff processes and policies. Information outside of Blink will not automatically appear.
Can I request my department’s page to be added to the UC San Diego Assistant?
Yes. You may submit a Services and Support ticket using the “TritonGPT” service category to request that a page be indexed.
Priority is given to content that supports staff workflows. In some cases, creating a new, dedicated assistant may be more appropriate
I have an idea for a new AI assistant. How can I propose it?
Requests for new assistants are reviewed and prioritized by the AI in Administration Workgroup in collaboration with the development team.
Review the workgroup information and contact the member most closely aligned with your functional area.
AI changes quickly. How can I stay informed?
To receive updates, announcements, and new feature information about TritonGPT, subscribe to the TritonGPT mailing list.
Where can I download TritonGPT Zoom backgrounds?
You can download TritonGPT Zoom backgrounds using the links below for both light and dark versions.
What if I still have questions?
We hope that your first resource for information will be TritonGPT. Otherwise, you can email us at tritongpt@ucsd.edu or leverage our "Ask A Human" (office hours). Use the link below to schedule a remote meeting.
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