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Foundations · Video available

Process prior to AI implementation

How to map what actually happens in a process — and the support available — before deciding where AI helps.

Antonio NavaProgram Director, OSI

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1. What should you do before choosing an AI solution?

2. Why does understanding the current process matter?

3. Where can you get help with process improvement?

For team meetings

Discussion topics

  • Discuss one process in your unit that could benefit from review before AI is added.
  • Identify where a current workflow creates unnecessary friction.
  • Share who should be involved in mapping that process.

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